Support

Need help entering your unlock code, just follow our simple step by step instructions below:

Turn your phone sideways (landscape)

  1. Insert SIM card
  2. Turn off all “wireless connections”
  3. Go to Options in the menu
  4. Select “Advanced Options”
  5. Select SIM Card
  6. Press the menu button and select “show keyboard”
  7. Enter “mepd” on the keypad (you will not be able to see it as you type)
  8. Enter “mep2″ on the keyboard
  9. Now it will say enter network mep code
  10. Now enter our unlock code

Can I still enjoy all the benefits of a Blackberry once unlocked? Such as Push email?

Yes you can! All you will need to do is contact your carrier/network and ask them to set you up for Push Email, this will normally cost between £2-5 per month.

I am a USA customer?

A note on the Verizon USA Storm. Most phones in the USA run off CDMA not GSM, the Storm has options for both so you need to set an option on the phone to always use GSM. Then you are free to roam on any SIM worldwide.

What does a code look like?

An example code looks like this:

8403058976220783

we will normally send you three codes to try, just enter them all following our instructions carefully.

How do I find my IMEI number?

This will be on the box, but also you can get it by going to Menu>settings>status> and your IMEI is displayed there. Still not sure? Watch this instructional video.

How to enter your code, step by step

Unlock Blackberry Storm

Finding your IMEI

Unlock Blackberry Storm

How do I know what network my BlackBerry is locked on?

Unlock Blackberry Storm

Is the Unlock code a permanent unlocking solution?

Unlock Blackberry Storm

How do I know if my Blackberry is unlocked?

Unlock Blackberry Storm